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Knoxville Tree Care
Large storm-damaged oak tree resting across a residential power line in Knoxville Tennessee

Symptom · Urgent

Tree on Power Line

A tree or large branch on a power line is an active electrical hazard that demands immediate action. In Knoxville, storm-driven failures and overgrown canopy near utility corridors are the leading causes. Call 911 or KUB first, then a licensed tree service for safe removal once the utility company confirms the line status.

Questions

Common tree on power line questions

Tree on power line who to call first in Knoxville?
Call 911 if there are sparks, fire, or anyone near the line, then call Knoxville Utilities Board (KUB) at their outage line. KUB or the appropriate utility must assess and de-energize the line before any tree crew can work safely. After the utility clears the scene, contact a licensed tree service for removal and debris cleanup.
Is it safe to touch a tree that is resting on a power line?
No. A tree or branch contacting an energized line can carry lethal current through the wood, especially when wet. Keep everyone, including pets, at least 30 feet away. Do not touch the tree, the ground near where the line meets the tree, or any fence or metal object the tree is also contacting. Wait for the utility company to respond.
Will my homeowners insurance cover a tree that fell on a power line?
Coverage depends on whether the line is on your property or in the public right-of-way. According to the Insurance Information Institute, standard homeowners policies typically cover damage the fallen tree causes to an insured structure. Damage to utility infrastructure on public easements is generally the utility company''s responsibility. Document everything with photos before any work begins.
How long does KUB take to respond to a tree on a power line?
Response time varies by call volume and storm scale. During normal conditions KUB typically reaches hazard scenes within a few hours. After a major storm event, like the Hurricane Helene remnants that swept Knox County in September 2024, restoration queues can stretch to 24-48 hours or longer. A tree service can stage nearby but cannot begin work until the line is cleared.
Can a tree company trim branches off a power line without utility involvement?
No reputable, insured tree company will work on or immediately adjacent to an energized line without utility clearance. OSHA tree-care standards classify work within ten feet of an energized conductor as a restricted zone requiring specific controls. Legitimate crews will coordinate with KUB or request a line cover before any cutting begins near active conductors.

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